Customer Excellence Award

This award is for businesses and organisations that operate customer centric operations backed up by analytics that demonstrate how they ensure the customer is truly king.

Judges will be looking for:

  • Methods used to monitor customer satisfaction levels
  • How you empower your employees to ‘delight’ your customers
  • Employee training procedures to enhance customer satisfaction levels
  • Resources and tools implemented to support customers out of hours
  • Your process for customer returns, complains and follow-up
  • Evidence of how your customer service has impacted financial performance

To enter this award follow the instructions – Please read entry guidelines on the right

You will need to enter your personal details then upload an 800 word entry in Word document format (from your computer) that meets the judging criteria detailed above.

Enter your personal details

Then

Upload your 800 word document

Main entry (Word document or PDF, limit: 5MB) *

Then

You can upload up to eight supporting documents to back up your 800 word entry. These can be accreditations, testimonials, case studies, images, videos or accounts and financial information. Call 0117 325 7779 if you have any questions.

Supporting documents (Maximum of 8, limit: 2MB per file)







*If you are uploading a large amount of supporting documents, please allow time for your entry to be uploaded and sent. If you encounter any errors please contact us on the telephone number above.

2019 Awards is supported by